Privacy Policy
1. Introduction
This Privacy Policy explains how festivalco (“we”, “our”, “us”) collects, uses, and protects personal information when you visit or make a purchase from https://www.festivalco.store (the “Site”). By using the Site, you agree to the terms of this policy.
Effective Date: June 2, 2026
2. Information We Collect
2.1 Personal Information
We may collect information that identifies you personally, such as your name, email address, phone number, billing and shipping address, and payment details when you place an order.
2.2 Non-Personal Information
We automatically collect non‑personal data such as IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
3. How We Use Your Information
- Process and fulfill orders, including payment, shipping, and communication about order status.
- Provide customer support and respond to inquiries.
- Send promotional or transactional emails, if you have opted in.
- Improve the Site, develop new products, and conduct analytics.
- Comply with legal obligations and protect our rights.
4. Sharing and Disclosure
We may share your information with third parties only in the following circumstances:
- Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email services).
- When required by law, regulation, or legal process.
- To protect the safety, rights, or property of festivalco, its users, or the public.
5. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
6. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing activities.
- Withdraw consent for marketing communications at any time.
- Request a copy of your data in a portable format.
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may manage cookie preferences through your browser settings.
8. Third‑Party Links
The Site may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third‑party services you use.
9. Children’s Privacy
The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this policy from time to time. The revised version will be posted on the Site with an updated “Effective Date”. Continued use of the Site after changes constitutes acceptance of the new terms.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +1 (919) 948-9517
- Address: 5608 Southwest Lakeview Avenue, Raleigh, North Carolina 27689, United States